The Golden Hour has a full-fledged emergency service. Ruby also has the reputation of being one of the fastest responding ambulance service in an emergency situation. Whether it is a heart attack, ruptured appendix, sudden diabetic coma or a traumatic accident, it is possibly the safest place to come to for prompt medical attention. Dept. of Emergency Trauma Care has been catering to various medical emergencies by appropriate Triaging, resuscitation and stabilization followed by suitable investigations. Besides, the department is fully equipped to carry out any procedures. Round the clock ambulance service is available which is equipped with a mobile ICU- set-up. to transport critical patients . Golden Hour has a level one Trauma Care Unit. The department is geared to face challenges of the Pediatrics age groups with in-house Pediatrics / Neonatology Care.
Ambulance services are available in the hospital for 24 x 7 =365 days. Specialized Golden hour special Ambulance service is provided to neighbourhood as well as trauma patients as and when required.